ITIL® Foundation Handbook - 3rd edition

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978011331349C

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Publisher: TSO
hardcopy: 9780113313495

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€16.30 Incl. Tax €14.95 Excl. Tax
Details
Details
Note: This book is available in several languages: English, German. Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.
Additional Info
Additional Info
SKU 978011331349C
isbn 978011331349C
nur-code 982
Publisher TSO
Uitgeef Datum No
Product Type Books
Publish Year 2012
Language english
Categories IT & IT Management
Standards IT Management, ITIL
Serie No
edition 1
pages No
Height (cm) 1.6
Width (cm) 10.9
Length (cm) 14.1
Weight (Kg) 0.3000
Default 0
eLibrary Downloadbaar No
Description No
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