ITIL Service Transition 2011 Edition

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978011331401C

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Publisher: TSO
hardcopy: 9780113314010

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Details
Details
The 2011 Editions have been updated to improve consistency, aid in navigation and improve readability. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include: •Managing organizational and cultural change •Knowledge management •Service knowledge management system •Methods, practices and tools •Measurement and control •Companion best practices.
Additional Info
Additional Info
SKU 978011331401C
isbn 978011331401C
nur-code 982
Publisher TSO
Uitgeef Datum No
Product Type Books
Publish Year 2013
Language german
Categories IT & IT Management
Standards IT Management, ITIL
Serie No
edition 1
pages No
Height (cm) 2.5
Width (cm) 21.5
Length (cm) 28
Weight (Kg) 1.55
Default 0
eLibrary Downloadbaar No
Description No
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