ITIL Service Strategy - 2nd ed. 2011

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978011331304C

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Publisher: TSO
hardcopy: 9780113313044

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€114.40 Incl. Tax €104.95 Excl. Tax
Details
Details
This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
Additional Info
Additional Info
SKU 978011331304C
isbn 978011331304C
nur-code 982
Publisher TSO
Uitgeef Datum No
Product Type Books
Publish Year 2011
Language english
Categories IT & IT Management
Standards IT Management
Serie N/A
edition 1
pages N/A
Height (cm) 2.6
Width (cm) 21.7
Length (cm) 28
Weight (Kg) 1.7
Default 0
eLibrary Downloadbaar No
Description No
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