ITIL Service Strategy 2011 Edition



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Publisher: TSO
hardcopy: 9780113313853

Availability: In stock

€114.40 Incl. Tax €104.95 Excl. Tax
The 2011 Editions have been updated to improve consistency, aid in navigation and improve readability. A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles in the core set links deliverables to meeting the business goals, requirements and service management principles described in this publication. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include: • Service Management strategy and value planning • Linking business plans and directions to IT service strategy Planning and implementing service strategy.
Additional Info
Additional Info
SKU 978011331385C
isbn 978011331385C
nur-code 982
Publisher TSO
Uitgeef Datum No
Product Type Books
Publish Year 2013
Language german
Categories IT & IT Management
Standards IT Management, ITIL
Serie No
edition 1
pages No
Height (cm) 3.5
Width (cm) 21.5
Length (cm) 28
Weight (Kg) 2
Default 0
eLibrary Downloadbaar No
Description No
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