ITIL Service Operation 2011 Edition



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Publisher: TSO
hardcopy: 9780113314034

Availability: In stock

€114.40 Incl. Tax €104.95 Excl. Tax
The 2011 Editions have been updated to improve consistency, aid in navigation and improve readability. Service Operation introduces and explains delivery and control activities to achieve operational excellence on a day-to-day basis. Sharing a consistent structure with the other four core ITIL publications, the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in Service Operation include: •Application Management •Change Management •Operations Management •Control processes and function •Scaleable practices •Measurement and control.
Additional Info
Additional Info
SKU 978011331403C
isbn 978011331403C
nur-code 982
Publisher TSO
Uitgeef Datum No
Product Type Books
Publish Year 2013
Language german
Categories IT & IT Management
Standards IT Management, ITIL
Serie No
edition 1
pages No
Height (cm) 2.5
Width (cm) 21.8
Length (cm) 28
Weight (Kg) 1.45
Default 0
eLibrary Downloadbaar No
Description No
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