ITIL Service Operation 2011 Edition

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978011331403C

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Publisher: TSO
hardcopy: 9780113314034

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€114.40 Incl. Tax €104.95 Excl. Tax
Details
Details
The 2011 Editions have been updated to improve consistency, aid in navigation and improve readability. Service Operation introduces and explains delivery and control activities to achieve operational excellence on a day-to-day basis. Sharing a consistent structure with the other four core ITIL publications, the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in Service Operation include: •Application Management •Change Management •Operations Management •Control processes and function •Scaleable practices •Measurement and control.
Additional Info
Additional Info
SKU 978011331403C
isbn 978011331403C
nur-code 982
Publisher TSO
Uitgeef Datum No
Product Type Books
Publish Year 2013
Language german
Categories IT & IT Management
Standards IT Management, ITIL
Serie No
edition 1
pages No
Height (cm) 2.5
Width (cm) 21.8
Length (cm) 28
Weight (Kg) 1.45
Default 0
eLibrary Downloadbaar No
Description No
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