ITIL Continual Service Improvement - 2nd ed. 2011

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978011331308C

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Publisher: TSO
hardcopy: 9780113313082

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€114.40 Incl. Tax €104.95 Excl. Tax
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Details
Details
This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.
Additional Info
Additional Info
SKU 978011331308C
isbn 978011331308C
nur-code 982
Publisher TSO
Uitgeef Datum No
Product Type Books
Publish Year 2011
Language english
Categories IT & IT Management
Standards IT Management
Serie N/A
edition 1
pages N/A
Height (cm) 1.5
Width (cm) 21.5
Length (cm) 28
Weight (Kg) 0.95
Default 0
eLibrary Downloadbaar No
Description No
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