Introduction to the ITIL® Service Lifecycle - 3rd ed. 2011

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978011331309C

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Publisher: TSO
hardcopy: 9780113313099

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Details
Details
Introduction to the ITIL® Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle. Key features: Introduces the basic concepts of the ITIL service lifecycle, and its benefits Provides a summary of each of the five stages of the lifecycle Includes references to the five core publications, providing an essential companion to them
Additional Info
Additional Info
SKU 978011331309C
isbn 978011331309C
nur-code 982
Publisher TSO
Uitgeef Datum No
Product Type Books
Publish Year 2011
Language english
Categories IT & IT Management
Standards ITIL
Serie No
edition 1
pages No
Height (cm) 1.5
Width (cm) 22
Length (cm) 21
Weight (Kg) 0.8
Default 0
eLibrary Downloadbaar No
Description No
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