eSourcing Capability Model for Client Organizations - eSCM-CL

  • UitgeverVan Haren Publishing

  • 9789087535599 - hardcopy
    9789401800587 - eBook
€ 79,50

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Note: This book is available in several languages: French, English.

The eSourcing Capability Model for Client Organizations (eSCM-CL) is the best practices model that enables client organizations to appraise and improve their capability to foster the development of more effective relationships and to better manage these relationships. This title helps readers successfully implement a full range of client-organization tasks, ranging from developing the organization's sourcing strategy, planning for sourcing and service provider selection, initiating an agreement with service providers, managing service delivery, and completing the agreement.

The eSCM-CL has been designed to complement existing quality models and sourcing frameworks so that clients can capitalize on their previous improvement efforts and meet mandated requirements. ITIL V3 suggests that ITIL be supplemented with eSCM when service management is performed in the context of a sourcing arrangement.
Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP® (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry.
Specificatie

Extra informatie

Artikelnummer 978908753559C
isbn 978908753559C
nur-code Nee
Producttype Books
Publish Year Nee
Taal english
Standaard 101102
Serie Nee
year 2010
Uitgeef Datum Nee
pages Nee
Publisher Van Haren Publishing
edition Nee
samplefile 9789087535599_esourcing-capability-model-for-client-organizations-escm-cl-.pdf
height 2.5
lenght 24
width 17
Gewicht 0.9500
eLibrary Downloadbaar Ja
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