Customer Service
Van Haren Publishing aims to provide excellent quality products with first class service. If you believe our service is less than 100% please let us know how we can improve by e-mailing us at: info@vanharen.net. We aim to reply to all e-mails and process 95% of all orders within 48 hours of receipt (European office hours).
Alternatively, if you have a general enquiry please contact us by ClickHere
Delivery Times
The delivery times for all orders are laid out in the table below. The orders will be sent by TNT. For express deliveries we also offer courier services. For more information about these please contact us at sales@vanharen.net
Courier services generally do not deliver to PO boxes. In this case please specify an alternative delivery address.
For local distributors of our products please Clickhere
| Delivery time | Administration Costs | Delivery costs per book | |
|---|---|---|---|
| The Netherlands | 2-3 working days | € 3,00 | € 0,50 |
| Belgium | 3-4 working days | € 3,00 | € 1,00 |
| Germany and Luxembourg | 3-4 working days | € 8,00 | € 1,00 |
| Other European Union Countries | 7-9 working days | € 10,00 | € 1,00 |
| Other Countries | 9-21 working days | € 20,00 | € 2,00 |
